Spinsy Terms and Conditions

Welcome to Spinsy. These Terms and Conditions govern your use of our website and services at spinsy.com, operated by NovaForge Ltd. By creating an account with Spinsy casino or using any part of our platform, you agree to be bound by the rules set out below. If you do not agree with any part of these terms, we ask that you refrain from using our services.

Eligibility and Account Registration

To open an account with us, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We require all players to complete identity verification before withdrawals are processed. Spinsy does not offer a no-account option; registration and full identity checks are mandatory for every player who wishes to play our games or access our sportsbook.

We reserve the right to request proof of identity, address, and payment method ownership at any time. Our casino may suspend or close accounts where verification cannot be completed satisfactorily, or where we suspect fraudulent activity, multiple accounts, or collusion.

Restricted Jurisdictions

We do not accept players from a defined list of Excluded Jurisdictions, including but not limited to Afghanistan, Belarus, Belgium, China, Cyprus, Denmark, Greece, Iran, Iraq, Israel, the Netherlands, Russia, Sweden, Ukraine (including Crimea), the United Kingdom, and the United States of America. Additionally, all promotional offers are restricted for residents of Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia and Malaysia, even where general account access is otherwise permitted. It is your responsibility to confirm that online gambling is legal in your place of residence before registering with Spinsy.

Deposits and Withdrawals

At Spinsy, we offer a wide range of deposit and withdrawal methods, including Pay by Card, Bank Transfer, Revolut, MiFinity, Skrill, and numerous cryptocurrencies such as Bitcoin, Ethereum, Litecoin, USDT and USDC. Minimum deposit amounts start from EUR 10 for most fiat methods and EUR 20-60 for crypto, with equivalent thresholds listed per currency including AUD, CAD, NZD and others on our payments page.

Our minimum withdrawal amounts mirror our deposit thresholds, generally starting at EUR 10 for standard methods and up to EUR 60 for Bitcoin. We apply a VIP ladder of five levels that determines your daily and monthly withdrawal limits, calculated according to your activity over the preceding 90 days. We allow a maximum of three pending withdrawal requests at any time.

Before any withdrawal is processed, we require a minimum monthly wagering threshold of EUR 20 to be met within the calendar month of the request, and a minimum rollover of deposited funds of 1x. Where this rollover has not been met, we may cancel winnings and retain 10% of your last deposit (minimum EUR 0.50), or 15% if the account was funded by bank card or bank transfer.

Withdrawal requests are typically processed within up to three business days, and our financial department processes requests Monday to Friday, 06:00 to 17:00 GMT. We may set individual payout schedules and transaction limits depending on the withdrawal method and your account level.

Bonuses and Promotions

Our Spinsy casino welcome bonus offers 100% up to EUR 500 plus 200 free spins, subject to a minimum qualifying deposit and 35x wagering requirement on the combined deposit and bonus amount. Free spin winnings carry a 40x wagering requirement, and all wagering must be completed within 10 days of activation or the bonus and any associated winnings become void.

We credit free spins in batches of 20 per day over 10 days, and each batch must be claimed within 24 hours of becoming available or it will expire. We apply a maximum bet limit while any casino bonus is active, and the maximum amount that can be released from the bonus is capped at 10 times the initial bonus value. Deposits made via Neteller or Skrill do not qualify for this offer. We at Spinsy also provide a Sport First Deposit Bonus, weekend and weekly reload offers, daily and live cashback, and VIP-tier cashback for Spinsy casino members in our VIP Elite Club.

Any no-deposit bonus we issue carries a 40x wagering requirement with a maximum withdrawal of 5x the bonus, while deposit bonuses carry 35x wagering with a maximum withdrawal of 10x the bonus. We reserve the right to refuse, withdraw, or amend any promotion at our discretion, and bonuses cannot be combined unless explicitly stated.

Games and Fair Play

Spinsy features over 13,900 games from 129 providers, including slots, live dealer tables, table games, scratch cards, video poker, and progressive jackpots. We work with providers such as Pragmatic, Playtech, Spinomenal and many others to ensure a fair and tested gaming environment. All games on our platform use certified random number generators where applicable, and we do not guarantee any particular outcome from gameplay.

We reserve the right to void any bets or winnings resulting from a technical malfunction, software error, or exploitation of a known glitch. Where a dispute arises regarding game results, our recorded data shall be considered the final and authoritative record.

Account Responsibilities

You must provide accurate and complete information when registering with us
You must keep your login credentials confidential and notify us immediately of any unauthorized access
You must not hold more than one active account with Spinsy
You agree that we may request additional verification documents at any point
You must not use our services if you are located in a restricted jurisdiction

Responsible Gambling

We are committed to promoting responsible gambling and provide tools such as deposit limits, time-outs, and self-exclusion options. If you feel that your gambling habits are becoming problematic, we encourage you to contact our support team or make use of the self-exclusion features available in your account settings.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to our platform. To the fullest extent permitted by law, Spinsy and its owner, NovaForge Ltd, shall not be liable for any indirect, incidental, or consequential losses arising from your use of our services, including losses resulting from internet connectivity issues, third-party payment providers, or technical faults beyond our reasonable control.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We recommend that you review this page periodically. Continued use of our site after any changes constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about these terms, our bonuses, or your account, our support team is available 24/7 via live chat, email at [email protected], or through our Telegram channel. Our Help Centre also contains detailed answers to common questions about deposits, withdrawals, and promotions at Spinsy.