Spinsy Privacy Policy

At Spinsy, we respect your privacy and are committed to protecting your personal data whenever you visit spinsy.com or use our gaming and sportsbook services. This Spinsy Casino privacy policy explains what information we collect, how we use it, who we share it with, and the rights you hold as a data subject. By creating an account with us, you confirm that you have read and understood how we handle your information.

Information We Collect

We at Spinsy collect several categories of personal data to provide our services, verify your identity, process payments and comply with our legal obligations. We collect this information directly from you, automatically through your use of our platform, and occasionally from third parties such as payment providers and identity verification services.

We gather registration details including your name, date of birth, email address, phone number, country of residence and preferred currency
We collect identity verification documents such as government-issued ID, proof of address and, where required, source-of-funds documentation
We track your gaming activity, deposits, withdrawals, bonus usage and wagering history to improve our services and meet regulatory requirements
We record technical data such as your IP address, device type, browser, operating system and session logs
We store communications you send us through live chat, email or our Telegram channel

Payment and Transaction Data

Our Spinsy platform processes payments through Pay by Card, Bank Transfer, Revolut, MiFinity, Skrill and a range of cryptocurrencies including Bitcoin, Ethereum, USDT and USDC. We collect transaction identifiers, wallet addresses where applicable, and limited payment card information necessary to process your deposits and withdrawal to card requests. We do not store full card numbers; this data is processed by our regulated payment partners.

How We Use Your Information

We use the information we collect to operate Spinsy Casino safely and efficiently. Our purposes for processing your data include the following:

We use your data to create and manage your account, including login and authentication
We process your information to verify your identity and prevent fraud, money laundering and underage access
We use your data to process deposits and withdrawals, apply withdrawal limits and manage your VIP Elite Club status
We analyse your activity to tailor promotions such as the welcome bonus, reload offers and cashback
We use contact details to send you service messages, and, where you have opted in, marketing communications
We retain records to comply with applicable financial and licensing obligations

Legal Basis for Processing

Where applicable data protection law requires it, we rely on one or more legal bases to process your data: performance of our contract with you, compliance with legal obligations, our legitimate interests in running a secure platform, and, where relevant, your consent. You may withdraw consent for marketing at any time without affecting the lawfulness of processing carried out before withdrawal.

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties who help us deliver our services:

We share data with payment processors and banking partners to complete deposits and withdrawals
We share information with identity verification and anti-fraud providers
We share data with game providers and live casino studios, such as Pragmatic Live and Evolution-type partners, strictly as needed to deliver gameplay
We may disclose information to regulators, law enforcement or courts where required by law
We share limited data with customer support tools to respond to your enquiries

International Transfers

Because Spinsy Casino serves players across Australia, France, Canada, New Zealand, South Africa and Latin American and European markets, your data may be transferred and processed outside your home country. Where we transfer personal data internationally, we take reasonable steps to ensure it receives an adequate level of protection.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and understand how you use our games and promotions. Our Spinsy cookie practices are described in more detail in our separate Cookie Policy, which explains how to manage your preferences through your browser settings.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterwards to meet our legal, accounting and regulatory obligations, including obligations related to anti-money laundering checks, dispute resolution and withdrawal limit history. When data is no longer required, we securely delete or anonymise it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data. We are committed to honouring these rights wherever applicable law grants them to you:

You have the right to request access to the personal data we hold about you
You can ask us to correct inaccurate or incomplete information
You may request that we erase your data, subject to our legal retention obligations
You can object to or request that we restrict certain processing activities
You have the right to request a copy of your data in a portable format
You may lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at [email protected] and our team will respond within a reasonable timeframe.

Keeping Your Data Secure

We at Spinsy use technical and organisational measures, including encryption and restricted access controls, to protect your personal data against unauthorised access, loss or misuse. While we work hard to safeguard your information, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and keep your login details confidential.

Children's Privacy

Our services are intended only for adults who meet the minimum legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and accounts found to belong to underage individuals will be closed and any funds handled in accordance with our General Terms and Conditions.

Restricted Jurisdictions

We do not accept registrations or deposits from residents of excluded jurisdictions listed in our General Terms and Conditions. If we determine that an account has been opened from a restricted location, we reserve the right to suspend the account and process any related data in line with our compliance obligations.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. We will post the revised version on this page, and continued use of our services after changes take effect constitutes your acceptance of the updated policy. We recommend reviewing this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this Spinsy Casino privacy policy or how we handle your personal data, please reach out to our support team through live chat, available 24/7, via email at [email protected], or through our Telegram channel. We at Spinsy are always ready to help you understand your privacy rights and resolve any concerns promptly.